For Reference Only - Postal Inspector Report on Mail Theft 877-876-2455



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How to Report Mail Theft

Two Parts:

Stealing someone’s mail is a crime. Accordingly, you should report mail theft to the Postal Service if you think someone has stolen yours. Mail theft is often the first step toward becoming the victim of identity theft, so you should be particularly vigilant about safeguarding your mail.

Steps

Preparing to Report Mail Theft

  1. Identify why you think your mail has been stolen.Perhaps you did not receive a package that you were expecting. Or a monthly bill did not arrive. You should write down why you think it was stolen.
    • In particular, pay attention to patterns. Not getting a bill one month could simply be oversight. But two months in a row is a pattern.
    • Always read your mail as well. You might get mail from businesses or credit card companies you don’t do business with. However, an identity thief could have opened an account in your name. If you automatically throw out mail unread, then you won’t catch this activity.
  2. Describe the package you were expecting.If you were expecting to receive a package, then write down information about it. You will need this information when you report the theft to the Postal Service. The following is relevant information:
    • The type of mail, whether letter, large package, large envelope, etc.
    • Whether the mail was sent First Class, Standard Mail, Priority Mail, Express, etc.
    • Whether any special service was used, such as Signature Confirmation, Return Receipt Requested, C.O.D., etc.
    • The dollar value of the item
    • Your best guess as to when the item was mailed
    • The address the item was mailed from and to
  3. Identify suspects.If you think you know who took your mail, then you should report this information. If you saw a stranger reaching into your mailbox or leaving with a package, then you should try to write down a comprehensive description of the thief as soon as possible. Try to note the following:
    • height
    • weight
    • race
    • gender
    • hair color and eye color
    • distinctive features, like a tattoo or odd way of walking

Filing a Mail Theft Complaint

  1. Report to the Postal Service by phone.You can call the U.S. Postal Service at 1-800-275-8777.Be prepared with your notes so that you can provide the person with relevant information.
  2. File a complaint with the Postal Service online.If you do not want to complain by phone and you have a tracking number, you can file a complaint online. Visit the Postal Service’s “Email Us” page at . To file a complaint for any other type of stolen mail, you must contact the U.S. Postal Service by phone.
  3. Respond to follow-up questions.The Postal Service may contact you with questions. You should provide whatever additional information is requested as soon as possible.
  4. Call the police.Mail theft is a felony which carries a sentence of up to five years in prison and fines of up to 0,000.You should call the police and report it.
  5. Take steps to protect your mail.Once the victim of mail theft, you probably want to assure that it doesn’t happen again. You can make your mail more secure by following these tips:
    • Always pick up your mail promptly.
    • Notify the Postal Service of a change of address before you move.
    • If you will be away on vacation, make sure to contact the Postal Service and have them hold your mail.
    • Never send cash through the mail.

Community Q&A

Search
  • Question
    Can I remain anonymous when reporting the theft of a package?
    wikiHow Contributor
    Community Answer
    Of course. Anonymity is always an option when it comes to reporting illegal activities. Make your desire clear with law enforcement agents.
    Thanks!
  • Question
    Is it a crime that my roommate withheld mail from me for two weeks?
    wikiHow Contributor
    Community Answer
    Yes, people aren't allowed to take mail from you or withhold it without your permission.
    Thanks!
  • Question
    What should I do if the local post office stopped delivering my mail at my mailbox?
    wikiHow Contributor
    Community Answer
    Check with the post office to see if someone told them to send your mail to a different address.
    Thanks!
  • Question
    Is it against the law for a person to have their son cancel my address change and hide my mail for months?
    wikiHow Contributor
    Community Answer
    Yes, it is illegal for someone to impersonate you. It is also illegal for him to cancel your address change and keep your mail. Unfortunately, the post office sends a confirmation of change to the new address and the old address. When it was cancelled, you should have received a copy of the cancellation too. Take back your life and file charges. It may not do much, but it will make them think twice. Then notify all of your correspondents individually -- don't allow them direct access to your mail.
    Thanks!
  • Question
    My son, who has the same name as me, put in a change of address. Now all the mail with our name is going to him. What can I do?
    wikiHow Contributor
    Community Answer
    This kind of thing has happened to me in the past, and I straightened it out by going to the local post office personally and explaining the situation.
    Thanks!
  • Question
    What should I do if the mail at my old address is not being forwarded?
    wikiHow Contributor
    Community Answer
    Ask the new tenants to forward any more mail that gets addressed to you. Also, contact the post office to see what can be done about the problem permanently.
    Thanks!
  • Question
    What can I do if a former employer took personal mail from my lunch box, opened it and now refuses to return it?
    wikiHow Contributor
    Community Answer
    You can report the police through your local non-emergency line. It is illegal for them to be acting in that manner.
    Thanks!
  • Question
    How do I report if my mail has gone missing?
    wikiHow Contributor
    Community Answer
    Notify your postmaster. Look for contact info in your phonebook or visit USPS.com.
    Thanks!
  • Question
    Is it illegal for people to place mail in my mailbox without a postmark?
    Community Answer
    Yes, only people who live at your address and the mail carrier are allowed to open your mailbox. You should contact the police if you spot someone else doing this.
    Thanks!
  • Question
    I live in a house split into apartments with a common mailbox. Another tenant has been holding my mail, then returning it to the PO saying "unknown recipient." Is this illegal?
    Community Answer
    Yes, this is illegal. You can report this to the police and to the US Postal inspection service.
    Thanks!
Unanswered Questions
  • My neighbor received my mail and didn't give it back to me for almost one month. How can I prevent this from happening again?
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Date: 12.12.2018, 10:51 / Views: 94262